Loading...

11 AM - 7 PM

9582384888

For queries

FaQ

Frequently Asked Questions

1. What happens if I cancel my session?
If you cancel a session due to personal reasons or emergencies, the session will be forfeited. Unfortunately, we do not offer refunds or rescheduling for cancellations made by clients.
2. I have a monthly package. Can I carry over unused sessions to the next month?
No. Monthly package sessions are valid for 45 days only. Any unused sessions will not roll over beyond that period.
3. Will I be refunded if GetWetFit™ cancels a session?
No. We do not provide refunds for company-initiated cancellations. However, we will offer a rescheduled session after coordinating with you.
4. How will I be informed if a session is canceled?

You will be notified via email, SMS, or WhatsApp:

• At least 1 hour in advance for cancellations due to operational reasons.

• At least 2 hours in advance for cancellations due to weather or natural events.

5. What happens if a session is canceled due to bad weather?
We will reschedule your session within 5 to 20 days, based on mutual availability. Refunds are not offered for weather-related cancellations.
6. Is there a penalty for not showing up to a session?
Yes. If you do not attend a scheduled session without prior notice, it will be marked as a no-show. In such cases, no refund, credit, or reschedule will be provided.
7. Do I need to know how to swim to join a FLAABH™ session?
No. Swimming skills are not required. All sessions are conducted with proper safety measures in water using floating equipment, under trained supervision.
8. Is there a minimum age requirement?
There is no strict age limit, but participants must have a minimum height of 4.5 feet for safety and equipment suitability.
9. Who can join GetWetFit™ sessions?

Our FLAABH™—Fitness On Water sessions are open to:

• Beginners and fitness enthusiasts

• Adults and children meeting the minimum height We recommend disclosing any medical conditions during registration so sessions can be safely customized.

JOIN NOW